To You our dearest customers;
We would like you to know that one of our top priorities is to provide excellent if not the best after sales service that you deserve.
Please bear in mind that we also need your full help and cooperation in order for us to equally service all existing clients by providing the following on your after sales service requests:
a. Detailed explanation of concerns (specific parts)
b. Service request via Phone CALL in addition to SMS
c. Transportation cost of Technicians
d. Constructive criticisms, suggestions, recommendations
e. Schedule a visit to our office for re-orientations /
repeat seminars.
Detailed explanation of concerns is a must in order for us to fully prepare the necessary parts / equipment in order to solve your concern(s).
Please do give us a call in addition to an SMS message for your service request.
You can always schedule a visit to our office should you need any re-orientation / re-seminars. We would be glad to accomodate your schedule visit.
Thank you and God bless!
Franzavian management